Privacy Policy

Privacy Policy

Effective Date: 01/09/2026

Tionat Neocare respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use and protect information when you visit or make a purchase through our ecommerce website.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting us

We may also collect basic website usage information to help us improve our website and services.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Contact you regarding your orders
  • Respond to enquiries and customer support requests
  • Process payments through our payment partners
  • Improve our products, website and services
  • Send updates or promotional communications where permitted

Payment Information

Payments may be processed through third-party payment service providers. Tionat Neocare does not intend to store your complete card, UPI or banking credentials on its own systems.

Sharing of Information

We may share necessary information with trusted service providers such as payment gateways, logistics and delivery partners, technology providers and other service providers required to fulfil your order or operate our website.

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better user experience.

Your Rights

You may contact us to request access, correction or deletion of your personal information, subject to applicable laws and legitimate business requirements.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact

For privacy-related questions, contact us at:

Email: marketing@tionat.com
Phone: +91 9133751512